There is no way around it, Millennials are slowing taking over the workforce, one industry at a time. With the latest and greatest technological advances, there’s no denying that the tastes and expectations of this new generation will have a huge impact on how we care for tomorrow’s patients. With Millennials making up the greatest portion of the workforce, organizational directors find themselves asking an important question: How exactly will millennials utilize their influence? After lengthy research, we can provide a few tactics in which they are taking this industry by storm. Millennials are open to trying new things, and don’t like to stay in one place for too long. Leaving a job for a new opportunity that offers greater career potential is much more likely, even if they’ve only been at their position for a few years. Older generations often view such job-hopping as a hindrance to one’s career path, if not flat-out unfaithful. But as many health systems are learning, it’s important not to take millennials’ desire to move-on personally. With their parents failing to profit the results they sought out by being a “faithful” employee, these Millennials are executing a 180-degree pivot, paving their own way. With their career path as their main area of focus, they are not awaiting a promotion from an employer, they are actively out obtaining one on their own.
Work-place burnout is a real epidemic that is happening to Millennials in the workforce. They do not have the tried and true patience that their predecessors had and are moving on to better opportunities if the daily dose of motivation and appreciation are not on their side. Hospitals and clinics are implementing systems that offer more work-life balance that counteracts physician burnout allowing the institution to retain top-quality talent. This new strategy also helps physicians be more engaged when they’re on the clock, and provide higher-quality care which in turn leads to better outcomes for the hospitals’ bottom lines. Physicians are already being offered more time off as healthcare institutions start catching on to the best ways to retain the highly-qualified. The benefits out-weigh all objectives as this trend drastically increases within this industry.
Millennials are accustomed to receiving praise for all accomplishments, whether they are seeking additional social media “Likes” or awards for hitting a homerun. Due to this, Millennials expect constant reactions pertaining to their performances, not just from their direct reports but from their friends and family. To ensure that the Millennial physician is being recognized, many healthcare institutions are incorporating feedback programs into the organizations’ structure. Those who score high on feedback metrics are immediately qualified for bonuses in pay and other incentives.
Even though millennials are dominating the ranks at hospitals’ lower levels, few are involved in senior-level strategic decisions. Younger physicians are slowly being included in important decisions as challenges present themselves, and as baby boomers veer toward retirement, Millennials will naturally fill their roles. With this transition slowly emerging, millennials believe this opportunity is not soon enough. To say they want instant gratification is an understatement. Unless their employers begin to rely on their opinions, the ones with the most motivation will pursue new opportunities at organizations where their influence matters, unless their current employers start seeking out their opinions first.